Systems deployment and training

The deployment of systems can significantly enhance operations. At CSConsult we have experience in deploying many types of applications that help enhance operations. However we don't just deploy the application. We ensure that everything is configured correctly and necessary training is offered to those members of staff that will be ultimately using the system.

Successful Projects

Business

Seven Technology, a software development company located in Liverpool, UK

Project

Deployment of JIRA - a project management and bug tracking system. The application has since been upgraded to JIRA Studio which is used from the cloud and hosts all content off site. This decreases maintenance costs and increases uptime.

Busines

Together Online, a Digital Marketing company located in Liverpool, UK

Project

The deployment of a framework to allow tracking of support requests. We chose to deploy Zendesk as a case management solution, and implemented a number of processes to ensure clients receive support on a timely manner.

Zendesk is a web-based help desk software offering a support ticket system and a self-service customer support platform.