Top Ten CRM Systems

CRM – Customer Relationship Management is a company wide business tool enabling the management of interactions between customers.

A CRM system can process data using built-in standard functionality, or functionality can be set-up for a users specific needs. CRM applications can be purchased and installed on a network or can be accessed on demand by paying a monthly fee from an online service provider.

CRM system are designed to record and manage data on most sales activities and allow follow up to be tracked and managed.

Vendors and users often agree that huge benefits are to be obtained from using a CRM system. An increase in sales, improved profitability and the enhancement of customer service all rank pretty high when the system is correctly configured and users are trained correctly. The decision making process is also improved since information is at the finger tips of a knowledgeable user.

Our top ten CRMs include:

Method CRM http://www.methodcrm.com

Vtiger CRM http://www.vtiger.com

Sugar CRM http://www.sugarcrm.com/crm

Salesforce http://www.salesforce.com

Capsule CRM http://capsulecrm.com

Brightpearl CRM http://www.brightpearl.co.uk

Zoho CRM http://www.zoho.com

Dynamics CRM http://crm.dynamics.com

Workbooks CRM http://www.workbooks.com

Sprint CRM http://www.sprintcrm.com

We are working on the advantages and disadvantages of each and will be publishing our findings in the coming days.